Privacy Policy

Last updated: 26 November 2025

1. Who we are & how to contact us

LooseDays (“we”, “us”, “our”) operates the website https://loosedays.co.

For any privacy-related questions, concerns, or requests, you can contact us at:
📧 info@loosedays.co.uk

2. What personal data we collect

Data you provide directly

  • Name
  • Email address
  • Phone number
  • Any information you submit through contact forms, sign-ups, or email communication

Data collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and analytics data

3. How we use your data

We use your information to:

  • Operate, manage, and improve our website
  • Respond to enquiries and provide customer support
  • Analyse site performance and user behaviour
  • Send marketing updates only if you have opted in
  • Detect, prevent, and monitor fraudulent or malicious activity

4. Sharing your data with third parties

We may share your data with trusted third-party providers who support our operations (e.g., hosting services, analytics tools, email platforms).

We do not sell your personal data.

We will only share information when legally required or to protect our rights and security.

5. Cookies and tracking

We use cookies to enhance your experience and analyse website usage.

When visiting our site, you will have the option to accept or reject non-essential cookies.

You can disable cookies at any time through your browser settings.

6. Data storage & international transfers

Your data is stored securely within the UK or EEA.

If any data is transferred outside the EEA, we ensure appropriate, legally compliant safeguards (such as Standard Contractual Clauses).

7. Data retention periods

  • Contact form submissions: up to 3 years
  • Analytics data: typically 12 months
  • Marketing consent data: until you withdraw consent

8. Your rights under GDPR & UK Data Protection Act

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at info@loosedays.co.uk.

9. Children

We do not knowingly collect personal data from anyone under the age of 13.

If you believe a child has submitted personal information, please contact us immediately.

10. Updates to this policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

11. Complaints

If you are unhappy with how we handle your personal data, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):
👉 https://ico.org.uk